Overview & Reviews

User Reviews:

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  My 5th RX350 - 2016 Lexus RX 350
  By SLL - June 21 - 12:49 pm

  What a big disappointment in the new RX 305. I loved all of my other cars and did not have a major complaint other than the navigation system. The 2016 is even worse. I just dont get it at all.......very difficult to use, the whole radio/navigation is so delicate to the touch and difficult to figure out. I also do not like the loud sound of the air conditioning system. Another issue I have is when I start the car it makes a loud knocking sound in the engine, which I am told is "normal" for this model. One very big problem we have is the odor in the car. It does not have that new car smell that we all love but rather a musty mildew smell......the dealership advised us to use Frebreeze!! So all in all I wish I could get out of this lease and am so unhappy that is is nothing like my previous 4 Rxs that I loved.

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  Disappointed! - 2016 Lexus RX 350
  By Dave - May 11 - 3:17 am

  I own a 21012 RX350 and have anxiously waited for the newly designed 2016 to arrive. After spending time at the dealer comparing the 2016 to the 2012 we own, my wife and I will not be purchasing a 2016. We were already aware of the ugly front grill, but hoped other improvements would be worth ignoring the grill. But about the only thing we found improved was the navigation system. Here are the things we do not like about the 2016, compared to the 2012. 1. My 56" wife complains the step up to enter the car is higher in the 2016, an uncomfortable 1.5" to 2" higher. 2. The handy cup holder to the left of the steering wheel is gone. 3. The storage area under the console, between the driver and passenger is no longer open. Replaced with a very small pocket. 4. The seats are now two-toned. So grey seats are no longer all grey. They are part grey and part black.

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  Somewhat disappointed - 2016 Lexus RX 350
  By J. Liu - February 27 - 11:46 am

  Like many of the loyal Lexus owners. This is my 3rd RX 350. This is the first time Ive written any review on the RX 350. The previous were 2011 and 2015 version. They both were great. Although I did read all the negative comments, but, I still went for this 3rd RX 350, thinking, it cant be that bad. Well, after one week in this vehicle, I can now see and feel all the complaints in the previous reviews. Pros: Sportier Look, mean looking Grill, Excellent Interior Finish, I just had it one week, could not comment on the Reliability. But, the same Lexus quality, is apparent in this vehicle. Great Warranty and Service of the Lexus dealership. Cons: 1. Navagation and Audio control function logics SUCKS ! ITS COMPLICATED AND DIFFICULT, and operation very illogical. Dont even think about making changes, delete, during driving. The difficulty in operating the navigation system, makes it very hazardous during driving. Id give this a 1 star .... Very poor. What happened here ? Why didnt the Lexus design engineers adopt to the simple, mature, and logical operation commands of the current GPS in the market place ? This is a major disappointment. Although I love the 12" display. But, the operation and controls simply way too cumbersome and poorly designed. 2. Audio control, complicated and difficult to set and navigate during driving. And not responsive at all. there seemingly a few seconds delay, previous Lexus version, the response was swift and quick. Very poor design. It makes the operation very frustrating, and takes the enjoyment out of music. 3. The little mouse pointer.....You have to be EXACTLY AND PRECISELY dead-on, and the pointer is so so so so sensitive, very difficult to land exactly on the target. Very bad design. Very distracting, especially during driving. Dont attempt to operate this during driving, very hazardous. My other car is a BMW, the control is so much easier and accurate to operate. Lexus, Lexus, whats gotten into you ! ? 4. The doors are very heavy to open and close, comparing to previous models. 5. The gear shifting in all my previous RX 350 are smooth as silk. Although there were noise, it was more like the exhaust noise. But, in the 2016 RX 350, the noise. Especially during start-up acceleration , the humming sound from the engine seems louder, but, the worst part, is the gear shift are a bit rough, and no longer smooth. The 2015 RX350 and my BMW 5 series, the gear shifts very quiet, and so smooth, its hardly noticeable. But, this 2016 RX 350, it is very noticeable. Well, after all this is said, this is still a good SUV to have. Im just a bit disappointed and a bit anxious to finish the current lease of my RX 350, and move on to the next one. Hopefully a much better car in the future.

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  If only it was great - 2016 Lexus RX 350
  By H. T. Joseph - May 18 - 3:12 am

  The car is quiet and smooth. Seats are comfortable. Storage space is adequate; not great, but okay. The exterior of the car is , in a word, ugly. Its hard to understand how Lexus could bring such an unattractive car to the market (although the NX is bad too). Even though I "need" a new RX sized vehicle now, I will wait for the 2017 model of the RX in hopes for some makeover or modification of the exterior. Im driving a 2010 RX450h now, my 6th Lexus, and I dont want to buy anything other than a Lexus. But I will if they dont "fix" the appearance.

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  Poor fuel economy and disappointed in first Lexus. - 2016 Lexus RX 350
  By Ann - February 1 - 11:18 am

  The Rx is advertised as 20 mpg city and 28 hwy. I have been getting 13-15 mpg city and 21-24 on hwy. I took it to Lexus for review and they also could not accomplish 28mpg hwy while they were driving 62mpg with cruise activated on highway. I cant imagine driving 62 mpg on highway. They were able to accomplish 20 in city by just barely pressing gas in city.. Not sitting idle.. There is a loud noise coming from engine area when AC fan is turned on. The navigation option is difficult and I would rather use my iPhone.

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  Flying ole lady - 2016 Lexus RX 350
  By M Carmack - January 18 - 4:00 pm

  Like the RX but the transmission is so rough, I cant believe it is a Lexus. Like regular gas instead of high-test.comfortable in both front and back seats. Disappointed in low gas mileage. Had by 2011 RX hybrid and I liked it better.

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  Disappointed! - 2016 Lexus RX 350
  By Bobby - July 7 - 11:56 am

  Poor infotainment system, poor acceleration, very poor steering and you cannot lock the doors and disable the alarm together, thereby making it impossible to leave my dog in the car without fear of theft. Nice luxury , though the seats are a little hard.